Who operates this marketplace?
The preloved marketplace is powered by Continue, industry leaders in resale technology. They manage all customer service and payments. If you have questions, feel free to reach out to them directly.
How can I contact support?
- Ask the AI: hit the chat icon in the bottom-right corner and ask our AI questions.
- Chat: if you can't find your answer, just ask the AI to speak to someone and a person from Continue will join the chat (9am - 5pm, Mon - Fri).
- Email: email Continue at hello@continue.co, they usually respond within a couple of hours.
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