Why sell on this marketplace?
The brand's marketplace is the official marketplace for buying and selling authentic branded secondhand pieces. Listing is fast and easy - your order history is used to pre-fill your listings in seconds. Plus, items often sell quicker here thanks to high demand from the brand's community.
How do I list an item for sale?
Listing your item is simple:
- Visit your Wardrobe and sign up with the email address you used to purchase from the brand.
- Your previous purchases will appear automatically.
- Missing something? Search our Catalogue to find any items not shown.
- If your item isn't in the catalogue, you can add it manually.
- Most details are pre-filled for you, just review and hit "List for sale."
Are there any selling fees?
Most brands offer fee-free selling. Some brands who offer cash out charge a small fee.
How will I know when my item sells?
You'll receive both a text and email confirmation with instructions for posting your item.
How do I get my shipping label?
Your shipping label will be emailed to you. You can also access it anytime by visiting your Sales and Purchases, selecting your sale, and downloading the label or QR code. Please ship your item as soon as possible, and within 3 days of purchase.
What happens after I accept an offer?
You don't need to do anything further - the buyer is notified by email and text. You can message them anytime on the Offers page. Please note: offers are non-binding, so buyers are not obliged to complete the purchase.
Once you accept an offer, the item's price is reduced to the offer amount so other buyers can purchase at that price.
How will I get paid?
Depending on the brand, you'll receive either cash or store credit once the buyer accepts the order, or automatically after 2 days.
Can I set my own prices?
Yes, you have full control over pricing. While we provide suggested prices based on condition and resale value, you're free to set your own price and negotiate directly with buyers.
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